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🤍 We’re Here to Help
Whether you have a question about our products, need support with your order, or simply want to connect — we’d love to hear from you.
At Elowen, your wellbeing is at the heart of everything we do, and we’re committed to offering a smooth and caring experience.
📩 Get in Touch
Email:
✉️ support@getelowen.com
For all customer service enquiries, product questions, or feedback.
Customer Service Hours:
🕐 Monday to Friday — 9:00 AM to 5:00 PM (UK Time)
Closed on weekends and bank holidays.
Response Time:
💬 We aim to respond to all messages within 24 hours during business days.